PART-TIME | REMOTE
Exotic Workouts' team lives at the heart of the company’s mission to help women improve their health physically, spiritually and mentally.
You’ll deliver an outstanding customer service experience to members and potential clients any where you can find a high speed internet connection.
ESSENTIAL DUTIES + RESPONSIBILITIES
- Provide prompt, efficient, detailed, customer-oriented service to Exotic Workouts customers.
- Provide support to customers over the phone, and email.
- Assume responsibility for developing detailed knowledge about services.
- Actively seek solutions to customer needs and identify trends to appropriate team member
- You must provide a home work area that is free of any and all distractions. You must be able to devote your full undivided attention to the Exotic Workouts customer.
- You agree that you will not provide child or adult care during hours of scheduled work.
- Your address must be in Florida. Any applicants with home addresses outside of Florida will not be considered.
- Exude patience and ownership with each customer.
- Ability to resolve conflicts and set appropriate expectations with customers.
- High School Diploma or equivalent.
- Strong typing, phone, and computer navigation skills.
- Ability to navigate the internet, multiple browsers, email, and instant messenger/chat tools.
- Ability to follow detailed verbal and written instructions.
- 1+ years in a service environment dealing with customers.
- Customer Focus- Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome.
- A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only).
APPLY FOR THIS JOB
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